Shipping Policy – Noretta

Overview

At Noretta, we strive to provide a smooth and enjoyable shopping experience. By placing an order, you agree to the shipping guidelines below.

Shipping Rates & Currency

• Free standard shipping on all orders within the United States.
• No hidden charges; the price at checkout is final.
• All prices are in United States Dollars (USD).

Estimated Delivery Schedule

• Order Cutoff Time: 5:00 PM (GMT-05:00) Eastern Standard Time
• Processing Time: 1–2 business days (Monday to Friday)
• Shipping Duration: 4–5 business days (Monday to Friday)
• Estimated Delivery Time: 5–8 business days (Monday to Friday)

Note: These are estimates and may vary due to weather, carrier delays, or high order volumes.

Shipping Coverage

• We currently ship only within the United States.
• Ensure your shipping address is complete and accurate. Noretta is not responsible for delays due to incorrect or incomplete addresses.

Delays and Unexpected Circumstances

• Delays may occur due to severe weather, courier disruptions, high-volume periods, or address verification.
• We will notify you promptly if any delays occur.

Tracking Updates

• After your order ships, you will receive a tracking link via email.
• Track your shipment via the carrier’s website or our Track Your Order page.

Shipping Method

• We mainly use FedEx for delivery.
• For faster 1–3 business day delivery, DHL is available upon request at extra cost.

Address Modifications

• Contact us within 24 hours if you need to update your delivery address.
• Once the order is processed and shipped, we cannot change the address.

Damaged Packages

• If your package arrives damaged, contact customer support immediately. We will resolve the issue promptly.

Order Cancellation

• Orders can be canceled within 24 hours if not yet shipped.
• Once dispatched, refer to our Returns and Refund Policy.

Wrong Address

• If a product is returned due to incorrect contact or delivery info, the customer bears return shipping costs.
• Always ensure your contact and delivery information is accurate.
  Business Details
  Business Name: Noretta
  Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
  Business Email: support@noretta.shop
  Business Address: 8401 Airport Blvd, Juneau, Alaska 99801, United States