Payment Policy – Noretta
Overview
At Noretta, we are committed to providing a safe and seamless shopping experience. This Payment Policy explains how payments are processed, the payment methods supported, and what customers can expect during checkout.
Secure Checkout
All payments on Noretta are processed securely through Stripe. Stripe uses advanced security measures, including SSL encryption, PCI DSS compliance, and fraud protection technologies, to safeguard customer payment information. Noretta does not store or have access to customers’ card or payment details at any time.
Accepted Payment Methods
Noretta accepts payments exclusively through Stripe, a secure and trusted payment processor used by businesses worldwide.
Currency Information
All transactions on Noretta are processed in United States Dollars (USD). Any currency conversion fees applied are determined by Stripe or the customer’s financial institution.
Order Confirmation
Once your payment is successfully completed, you will receive an order confirmation email with full transaction details. If you do not receive this email, please check your spam or junk folder or contact our support team for assistance.
Troubleshooting Payment Issues
If you experience payment difficulties, please try the following:
- Ensure your card details are correct and up to date
- Confirm your card has sufficient funds available
- Check with your bank if your card has any restrictions
- Try refreshing the page, clearing browser cache, or using a different device
- Attempt using an alternative payment method if available
- If issues continue, contact your card issuer or Noretta customer support
Authorization and Verification
All payments are subject to Stripe’s authorization and verification processes. Stripe may perform additional security checks, including fraud screening and risk analysis, to ensure the transaction is legitimate. Orders are processed only after successful authorization.
Payment Errors or Failed Transactions
If a payment fails or is declined, it may be due to:
- Insufficient funds
- Card restrictions or security blocks
- Incorrect card information
- Bank or issuer security checks
Please review your payment details and try again. For unresolved issues, contact your card issuer or Noretta customer support at support@noretta.shop.
Payment Disputes and Chargebacks
In the event of an unauthorized charge or payment dispute, customers are encouraged to contact Noretta customer support first at support@noretta.shop. We will work with you to resolve the issue promptly.
If you initiate a chargeback through your bank or card issuer, please note that this may delay resolution and could result in your account being suspended pending investigation. Noretta will cooperate fully with Stripe and financial institutions to resolve any disputes in accordance with applicable payment network policies.
Taxes and Duties
Applicable taxes will be displayed at checkout where required. For international orders, additional customs duties or local taxes may apply and are the responsibility of the customer.
Payment Security
Noretta takes payment security seriously. All payment data is encrypted and transmitted securely through Stripe. We never store payment information on our servers. Stripe maintains the highest security standards and monitors all transactions for suspicious activity to protect your payment information.
Policy Updates
Noretta reserves the right to update this Payment Policy at any time. Customers are encouraged to review this page periodically to stay informed of any changes.
Need Support?
If you have any questions regarding payments, please contact us at support@noretta.shop.
Business Details
Business Name: Noretta
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@noretta.shop
Business Address: 8401 Airport Blvd, Juneau, Alaska 99801, United States